SHIPPING POLICY

Shipping & Delivery Policy

At 908 Nails, we are committed to providing a transparent and reliable shopping experience. Every premium set of press-on nails and accessories is carefully inspected and dispatched directly from our boutique in Lisle, Illinois.

1. Shipping Territory & Costs

  • Service Area: We ship exclusively within the United States.
  • Free Standard Shipping: Available on all orders over $50.00.
  • Standard Shipping: A flat fee of $4.95 applies to all orders under $50.00.
  • No Hidden Fees: There are no surprise handling or processing fees; all applicable taxes are calculated at checkout.

2. Handling & Order Cut-Off Times

While our store operates 7 days a week, our shipping department processes orders during standard business days (Monday–Friday):

  • Daily Order Cut-Off Time: 6:00 PM (CT).
  • Handling Time: 1 – 2 Business Days (Mon–Fri).
  • Processing: Orders placed before 6:00 PM are typically prepared for carrier pickup by the next business day.

3. Transit Time & Delivery Estimates

  • Transit Time: 3 – 5 Business Days.
  • Total Estimated Arrival: 4 – 7 Business Days.
  • Trusted Carriers: We utilize USPS, UPS, and FedEx to ensure safe delivery. You will receive a tracking number via email once your order is dispatched.

4. Free Local Store Pickup (Lisle, IL)

Skip the shipping wait by collecting your order in person at our Lisle boutique:

  • Pickup Location: 908 Ogden Ave, Lisle, IL 60532.
  • Ready Time: Most orders are ready for collection within 2 hours during our store hours.

5. Tracking & Accuracy

  • Order Tracking: Your shipping confirmation email includes a link to monitor your delivery in real-time.
  • Address Verification: Please ensure your delivery address is correct at checkout; reshipment fees may apply for parcels returned due to incorrect address information.

6. Delivery Issues & Contact

If your order arrives damaged, please email support@908nails.us within 24 hours of delivery with photos of the item and packaging for an immediate resolution.

  • Store Name: 908 Nails
  • Address: 908 Ogden Ave, Lisle, IL 60532, USA
  • Phone: +1 331-251-6115